Product & business
A B2B SaaS tool loses 5% of accounts monthly, mostly in the first 90 days. Diagnose the likely drivers, propose a prioritized retention strategy across onboarding, product, and customer success, and define how you'd measure success.
The brief
Solve it in plain text with any AI you like, in about 10 to 20 minutes. A judge scores how you reasoned, not whether you matched an answer.
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